Legal Information

Policies and terms governing your use of LunaVa Path Limited services

Privacy Policy

Last updated: June 15, 2023

1. Information We Collect

At LunaVa Path Limited, we are committed to protecting your privacy. We collect information that you provide directly to us, including:

  • Personal identification information (Name, email address, phone number)
  • Contact information including address
  • Payment information for transactions
  • Communications between you and our company
  • Preferences and interests related to our products and services

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our services
  • Process your transactions and manage your orders
  • Send you updates, marketing communications, and promotional materials
  • Improve our website, products, and services
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations and prevent fraudulent activities

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request transfer of your personal information to another organization
  • Withdraw consent at any time where we rely on consent to process your information

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: enquiries@lunavapath.com
Phone: 07537 168183
Address: 182-184 High Street North, Office 15745, London, East Ham, England E6 2JA

Terms & Conditions

Last updated: June 15, 2023

1. Introduction

These Terms and Conditions govern your use of LunaVa Path Limited's website and services. By accessing or using our services, you agree to be bound by these Terms.

2. Products and Services

We offer furniture, lighting products, and interior design consultation services. All product descriptions, images, and prices are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Orders and Payment

All orders are subject to acceptance and availability. We accept various payment methods as indicated during the checkout process. Prices are in British Pounds (GBP) and include VAT where applicable.

4. Delivery

Delivery times are estimates and not guaranteed. We are not liable for any delays in delivery caused by circumstances beyond our control. Risk of damage to or loss of products passes to you upon delivery.

5. Returns and Refunds

Our returns policy is as follows:

  • Items may be returned within 30 days of delivery for a full refund, provided they are unused and in original packaging
  • Custom orders and special purchases are final sale and cannot be returned
  • Faulty items will be repaired, replaced, or refunded at our discretion
  • Return shipping costs are the responsibility of the customer unless the item is faulty

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of LunaVa Path Limited and is protected by copyright and other intellectual property laws.

7. Limitation of Liability

To the fullest extent permitted by law, LunaVa Path Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website with a new effective date.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

LunaVa Path Limited
182-184 High Street North
Office 15745
London, East Ham
England E6 2JA
Email: enquiries@lunavapath.com
Phone: 07537 168183

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